Contact us
We are here for you!
Do you have any questions, requests or suggestions? We look forward to helping you and are available at any time. Whether it concerns orders, products or general concerns - our team will be happy to help you!
1. Our contact information
E-Mail: info@raffine-shop.com
2. Write us a message
Use our contact form to contact us directly. We will get back to you as soon as possible – usually within [e.g. 24 hours].
Contact form (fields):
- Name: (required)
- E-mail address: (required)
- Subject: (Optional, e.g. "Question about order")
- Message: (required)
Note on data protection:
By submitting the form you agree to our [privacy policy link]. Your data will only be used to process your request.
3. Other ways to reach us
Social Media:
Stay in touch with us:
- [Instagram link follows]
- [Facebook link follows]
- [Twitter link follows]
Visit us on site:
If you would like to visit us in person, you are very welcome! Our location is easy to find and we are also available on site to answer any questions you may have.
4. Frequently Asked Questions
Have a quick question? Check out our [FAQ section-https://raffine-shop.com/pages/faqs] where you will find answers to common questions such as orders, shipping and returns.
5. Why should you contact us?
Fast and competent support:
- Individual solutions: Our customer service takes time for your concerns and finds the best solution for you.
- Fast response times: We usually respond to your messages within [e.g. 24 hours].
- Reliable service: Your satisfaction is important to us - we work every day to offer you the best possible shopping experience.
Legal Notice
Please note that we only process customer inquiries via the contact options listed here. Advertising inquiries, spam or unsolicited advertising will not be considered in accordance with Section 7 of the German Act Against Unfair Competition (UWG) .